Privacy Policy

Introduction

SnowTown Ventures Private Limited (“SnowTown”, “we”, “us”) provides an AI event management platform. This Privacy Policy explains what personal data we collect when you visit our website or use our platform, how we use it, and the choices you have. By using our services you agree to the practices described here.

1. Data We Collect

We collect information you provide directly, information created when you use the platform, and limited technical data collected automatically.

• Contact and account details such as name, work email, company, and role
• Event data you enter, including schedules, budgets, vendors, and attendee lists you upload
• Usage data such as pages viewed, features used, and actions taken
• Technical data such as device type, browser, IP address, and approximate location

2. How We Use Your Data

We use your data to run and improve the platform, respond to your requests, keep our services secure, and communicate with you.

Where we rely on consent, such as marketing emails, you can withdraw it at any time. We do not sell your personal data.

3. Legal Bases

For users in regions such as the EU and UK, we process personal data on the bases of contract performance, our legitimate interests in operating and improving the service, your consent, and compliance with legal obligations.

4. Cookies

We use essential, analytics, and preference cookies. You can manage your preferences through your browser at any time. See our Cookie Policy for details.

5. Sharing and Sub-processors

We share data with trusted service providers who process it on our behalf under written agreements, including cloud hosting, analytics, and email delivery providers. We may also disclose data where required by law.

6. Data Retention

We keep personal data for as long as your account is active or as needed to provide the service, then delete or anonymize it, except where longer retention is required by law.

7. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. We honor applicable rights, including under the GDPR and India's data protection law.

• Access and portability
• Correction and deletion
• Objection and restriction of processing
• Withdrawal of consent

8. Data Security

Data is encrypted in transit and at rest, with multi-tenant isolation and access controls. We continuously improve our security posture as we grow.

9. International Transfers

Where data is transferred across borders, we use appropriate safeguards such as standard contractual clauses to protect it.

10. Contact

To exercise your rights or ask a question, email privacy@snowtownventures.com.